Privacy Policy – Kembrane.com
Last updated: August 2025
This Privacy Policy explains how Waterform Services Ltd (“Waterform”, “we”, “our”, “us”) collects, uses, stores, and protects your personal information when you use Kembrane.com (“Website”).
By using this Website, you agree to the terms of this Privacy Policy.
1. Our Commitment to Privacy
Waterform is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020 and other applicable laws.
2. Information We Collect
We may collect the following types of personal information:
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Contact details (e.g. name, email address, phone number, company name).
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Information you provide via contact forms, email, or other communications.
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Technical information such as IP address, browser type, operating system, and browsing behaviour on this Website (through cookies or analytics tools).
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Any other information you voluntarily provide to us.
3. How We Use Your Information
We may use your information for purposes including:
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Responding to your enquiries or requests.
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Providing you with information about our products and services.
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Improving the functionality and user experience of our Website.
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Complying with legal and regulatory obligations.
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Internal record keeping and administration.
We will not use your personal information for purposes unrelated to these without your consent.
4. Disclosure of Information
We may disclose your personal information to:
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Our employees, contractors, or service providers where necessary to provide our services.
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Third-party providers of website hosting, IT support, and analytics (such as Google Analytics).
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Government agencies, regulators, or law enforcement if required by law.
We do not sell or rent your personal information to third parties.
5. Cookies and Tracking
Our Website may use cookies and similar technologies to:
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Analyse traffic and usage patterns.
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Improve functionality and performance.
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Personalise your browsing experience.
You can disable cookies through your browser settings, though this may affect Website functionality.
6. Data Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
7. Storage and Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
8. Access and Correction
You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate.
To exercise these rights, please contact us using the details below.
9. International Data Transfers
As part of our operations, your information may be stored or processed using cloud-based services located outside New Zealand. Where this occurs, we will take reasonable steps to ensure appropriate safeguards are in place to protect your information.
10. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. The updated version will be published on this Website with the revised date.
12. Contact Us
If you have any questions about this Privacy Policy, or wish to access or correct your personal information, please contact us:
Waterform Services Ltd
Level 2, 40 Onehunga Mall, Onehunga, 1061
Auckland, New Zealand
Email: [email protected]
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